Frequently asked questions
OPENING
WIND SEASON
KITESURF AND WINDSURF GEAR RENTAL
KITESURF AND WINDSURF LESSONS
TRAVEL INFO
EXTRA LUGGAGE on your domestic flight
INTERNET
GROCERY
DRINKING WATER
BATHROOM WATER
BODY CARE & PERSONAL HYGIENE
LAUNDRY SERVICE
POWER
KITE REPAIR ON SITE
NIGHT LIFE
BREAKFAST
RESTAURANT & PIZZERIA
SPECIAL MEALS
CORKAGE FEE
SECURITY
QUIET AT NIGHT?
SOMEONE WE COULD HIRE TO TAKE CARE OF OUR CHILDREN?
WHAT IF WE DON'T PRACTICE KITESURFING?
HOW MANY GUESTS CAN YOU ACCOMMODATE?
MASSAGES
DEPOSIT AND CANCELLATION FEES
PAYMENT AT THE HOTEL
CASH AND EXCHANGE
VACCINATION
MALARIA & OTHER DISEASES
EMERGENCIES
DRONE FLYING LAWS
travel info
KiteParadise is located on the North shore of Madagascar, 20km away from Diego Suarez City (Antsiranana in Malagasy).
Get to Diego Suarez
Approx 300€ round ticket for the domestic flight from Antananarivo to Diego (MADAGASCAR AIRLINES)
Please note that if you want to pay with your credit card on their website, you have to select € as your currency on their welcome screen.By international flight from La Reunion (Air Austral) or Mayotte (EWA).
From Antananarivo, by road, a chartered van will cost you 600€ or the taxi brousse. The road condition is really rough and the trip usually takes 24h.
From Nosy Be, by road, a private taxi will cost 300€. The road condition is really rough and the trip usually takes 7h.
TIP: Coming from Asia, Kenya Airways is offering very good fares with a stopover in Nairobi whereas Air Mauritius will do a stopover in Mauritius and Ethiopian Airlines will do a stopover in Addis Ababa.
TIP: Nosy Be is a beautiful island part of Madagascar, laying on the Mozambique canal. It is only 1 hour away from the West coast by ferry and then 7 hours away from Diego by road. As it is a very touristic place there are plenty of airlines going to Nosy Be from Europe and mostly from Italy.
Get to Antananarivo (Tana) first
Air Austral From Saint–Denis de la Réunion
Air France From Paris–Charles de Gaulle
Airlink From Johannesburg–OR Tambo
Emirates (from September 2024)
Madagascar Airlines We don’t recommend AT ALL this airline for international flights. They are ok for the domestic ones.
Air Mauritius From Mauritius
Air Seychelles From Mahé (end on 24 April 2018)
Comores Aviation From Anjouan, Moroni
Corsair International From Paris–Orly, Saint–Denis de la Réunion
Ethiopian Airlines From Addis Ababa
Kenya Airways From Nairobi–Jomo Kenyatta
LOT Polish Airlines From Warsaw–Chopin
Turkish Airlines From Istanbul–Atatürk
Get to Nosy Be first
Air Austral From Dzaoudzi-Pamandzi, La Réunion R. Garros
Air Madagascar We don’t recommend AT ALL this airline for international flights. They are ok for the domestic ones.
Meridiana From Milan-Malpensa, Rome Léonard-de-Vinci/Fiumicino
Neos From Milan-Malpensa
Get to Mayotte first
Air Austral From Moroni, Nosy Be-Fascene, Paris-Charles de Gaulle, La Réunion R. Garros
Corsair From Paris-Orly, Antananarivo (avec escale), La Réunion R. Garros
Ewa Air From Anjouan-Ouani, Dar es Salam-J. Nyerere, Moroni, Nosy Be-Fascene, Diégo Suarez-Antsiranana, Pemba, Mozambique
Air Madagascar We don’t recommend AT ALL this airline for international flights. They are ok for the domestic ones.
Int'Air Îles From Anjouan-Ouani, Maurice-Sir Seewoosagur Ramgoolam, Mohéli, Moroni, Majunga-Amborovy, Saint-Pierre (Pierrefonds)
Kenya Airways From Nairobi-J. Kenyatta
Join us from Nosy Be
You can call Alicia and Melina from the agency Evasion sans Frontiere/Oceane Adventures with whom we work. They can pick you up at Nosy Be airport and bring you directly to us in air-conditioned and private 4WD vehicules. Here are their contacts:
melina@oceaneadventures.com
WhatsApp : +261 32 72 299 79
From Diego Suarez to Sakalava Bay (15km sealed road then 4.5km sand track)
by 4WD
by taxi, usually Renault 4 :) - The fee is 100.000ar for the whole car, up to 2pax, 120.000ar for 3 or 4 pax. It is payable directly to the driver.
Let us know if you want to get a pick-up from Diego Suarez city or Diego Suarez Airport. We don’t take any commission over the taxi rides fees. You’ll pay directly the driver.
We work with reliable drivers. By booking a taxi with us, you are insured that you won’t have any mechanical problem and will arrive safely!
From Ramena to Sakalava Bay
Ramena is the small village where the boats leave/arrive to/from emerald sea.
It’s just 25min away from KiteParadise.
by 4WD
by taxi, usually Renault 4 :) - Price is about 50.000ar.
Let us know if you want to get a pick-up from Diego Suarez city or Diego Suarez Airport.
You’ll pay directly the fee to the driver.
EXTRA LUGGAGE WITH MADAGASCAR AIRLINES (FOR DOMESTIC FLIGHTS)
Madagascar Airlines baggage allowance is one bag of maximum 5kg in cabin and one checked-in bag of maximum 20kg.
You can check-in as many extra 20kg bags as you want per person, as long as you pay 50€ each.
So far, we have never encountered people whose boardbag was considered too big.
INTERNET
FREE WIFI !
Our Wifi is free and the Internet is provided by Starlink. This high speed satellite connexion allows digital nomads to work seemlessly with a fast 270Mb/s bandwidth!
BUY YOUR TELMA SIM CARD IN TOWN
Telma is the only local 4G network which is working on the beach.
Here are the prices for TELMA’s data plans TELMA NET PACKS
grocery
If you need to buy some groceries we usually go once every 3 days to Diego.
You can jump in, or we can call you a taxi if you are in a rush.
drinking water
Like in any tropical country, refrain from drinking water from the tap. We sell water of mineral water at the bar of course. ;)
bathroom water
Pumped from our drilling, it is slightly salted since we are just next to the sea. We have pressure and hot water.
body care & personal hygiene
We provide soap and bathroom towels. (Bring your own beach towel)
We have some first aid tampons and napkins.
LAUNDRY SERVICE
We don’t charge per item but per machine of 8kg each. The price is 70.000ar per machine.
As all your items will be put all together, we advise you to separate whites and colors. We don’t iron your laundry, but we’ll dry it and leave it in your room when it is done. Our laundry service is exclusively reserved for our guests.
Power
We are 100% powered by solar panels.
Here is the power adapter you'll have to bring to use your electric devices in Madagascar :
Kite repair on site
Locals are amazingly handy when it comes to sew or glue. The quality is really good and the price cheap.
Night life
You’ll be the one making it!
We have a good sound system.
We also provide some musical instruments that you can use for your and our entertainment.
We have board games and playing cards and a small library.
BREAKFAST
We serve your breakfast on our terrace everyday from 6:45AM to 10:00AM. Breakfasts are included in your room' price. ;)
REStaurant & PIZZERIA
Our restaurant and pizzeria will treat you with the best products and services !
You order à la carte : our menu is huge ! Thus, you’ll pay only for what you got. ;)
Your drinks and food will be added to your bill at the end of your stay.
LUNCH : Orders are taken from 11AM to 1:30PM. Last meal served at 2PM.
DINNER : Orders are taken from 6PM to 8:30PM. Last meal served at 9PM.
SPECIAL MEALS
We can cook any food for Vegan, Gluten intolerant, No pork diet, etc... You just have to let our restaurant know 24h in advance :)
CORKAGE FEE
Bottle of wine : 50.000 ariarys
Bottle of Champagne : 70.000 ariarys
Any bottle of spirit (rhum / vodka / gin / whisky / tequila / cognac / ricard, etc… ) : 40.000 ariarys
Any bottle of beer : 3.000 ariarys
Security
We have guards to look after your room but it is advised to leave your valuables at the safe in the lobby. In general, in Madagascar, don’t bring anything valuable.
COMING WITH YOUNG children?
We accept young children provided they are calm and do not disturb the tranquility of our hotel. Thus, we are counting on you to take him/her to your room when he/she cries or manifests him/herself too loudly. If you want to spare yourself moments of tranquility, we will find you a nanny who can take care of him/her for a few hours or all day. 😌
WHAT IF WE DON'T PRACTICE KITESURFING?
Practice kiteboarding ;)
Practice yoga
Use the gym room
Swim in front of the hotel.
Play our board games : dominos, playing cards, French tarot cards, chess, pictionary, Connect-Four, Trivial Pursuit, etc...
Kick your friends asses at the billiard pool
Finish them with our electronic dartboard
Break an ankle on the slackline
Seek the best picture of Sakalava Bay
Spot chameleons in the filaos
Spot lemurs at sunset or sunrise
Read a good book
Sunbath on our beans bags
Get a massage
Drink cocktails
Watch our extreme sports playlists on the living room TV
Watch your favorite sports thanks to our satellite connection
HOW MANY GUESTS CAN YOU ACCOMMODATE?
KiteParadise Madagascar can accommodate 39 people maximum in 11 rooms.
You can "privatise" the whole hotel if you wish.
Chaméléon Suites (5 guests maximum/suite)
Our two units can therefore host 10 guests maximum.
Baobab Suites (4 guests maximum/suite)
Our two units can therefore host 8 guests maximum.
Zebu Bungalows (3 guests maximum/room)
Our four units can therefore host 12 guests maximum.
Maki Bungalows (3 guests maximum/room)
Our three units can therefore host 9 guests maximum.
massages
We have a special massage room, overlooking the lagoon.
You are protected from the wind and have your massage with nice relaxing music!
deposit and cancellation fees
A 50% deposit of the total accommodation amount is required to confirm your booking.
Groups (from 4 rooms) will have to pay the balance not later than 45 days before their stay.
1 - IF YOU CANCEL THE WHOLE STAY
Cancellation fees : cancellation of one or two rooms
45 days or beyond before the trip — the deposit is fully reimbursed
44 to 30 days before the trip — 75% of the deposit is reimbursed
29 to 22 days before the trip — 50% of the deposit is reimbursed
21 to 15 days before the trip — 25% of the deposit is reimbursed
14 days or less before the trip — the deposit will not be reimbursed
Cancellation fees : cancellation of three rooms or more
60 days or beyond before the trip — the deposit is fully reimbursed
59 to 52 days before the trip — 75% of the deposit is reimbursed
51 to 45 days before the trip — 50% of the deposit is reimbursed
44 to 31 days before the trip — 25% of the deposit is reimbursed
30 days or less before the trip — the deposit will not be reimbursed
2 - IF YOU COME BUT CANCEL SOME NIGHTS
Cancellation fees : cancellation of one or two rooms
45 days or beyond before the trip — you won’t have to pay any penalties
44 to 30 days before the trip — 25% penalty of the nights you cancelled
29 to 22 days before the trip — 50% penalty of the nights you cancelled
21 to 15 days before the trip — 75% penalty of the nights you cancelled
14 days or less before the trip — 100% penalty of the nights you cancelled
Cancellation fees : cancellation of three rooms or more
60 days or beyond before the trip — you won’t have to pay any penalties
59 to 52 days before the trip — 25% penalty of the nights you cancelled
51 to 45 days before the trip — 50% penalty of the nights you cancelled
44 to 31 days before the trip — 75% penalty of the nights you cancelled
30 days or less before the trip — 100% penalty of the nights you cancelled
payment AT THE HOTEL
Please note that we DO NOT accept credit cards.
If you want to pay in cash, please note that we can’t take €uros but only Malagasy ariarys.
You will pay for your miscellaneous consumptions, the rest of the accommodation, kite services, etc... at the end of your stay.🍻🍷🥂🏖🥑🥥🍍
You can pay everything by instant bank transfer in €uros to the same account you used to pay the deposit.
To do so, don't forget to activate your phone internationally to receive your bank's code.
CASH AND EXCHANGE
Madagascar currency is Malagasy Ariary (MGA). You have no ATM machine at the airport. To get some Ariarys you'll need to go downtown. The exchange rate is about 1€ for 4300Ar.
ATM machines accept VISA and MASTERCARD.
You can withdraw up to 400 000Ar each time, the equivalent of 80€ per transaction.
You'll find a Money Changer on Colbert street.
Vaccination
There is no mandatory injection to do when you arrive in Madagascar. It is advised to be updated with the common ones (classic diphtheria, tetanus toxoid and polio, hepatitis and typhoid).
malaria & OTHER DISEASES
No vaccine are necessary to enter the country.
Malaria
As it is a very dry area, Diego Suarez region is one of the least concerned by malaria in Madagascar.
Ask your doctor if you want to take a preventive treatment.
The best protection against mosquitoes are long sleeves clothes at night ;)
Covid-19
Unlike you can still see on several not updated websites, even the official ones, people don’t need to be vaccinated for Covid-19, nor tested when they arrive in Madagascar mates!
Other diseases
There is no prevalence in the area for plague, hepatitis, nor yellow fever!
emergencies
We have a first aid kit to disinfect small wounds.
Fairly reliable new hospital is in Diego so as good doctors.
DRONE FLYING LAWS
As everywhere in the world there are flying laws, but nobody has ever been bothered in Sakalava Bay for flying his drone :)